Privacy Policy

Effective Date: March 2026

Key Freight  (Key Services LLC) (“we”, “our”, or “us”) respects your privacy and is committed to protecting any personal information you provide while using our website or communicating with our company.

This Privacy Policy explains how we collect, use, and protect your information.


Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Contact us through our website

  • Request transportation services

  • Submit load information

  • Communicate with our dispatch team

  • Opt in to receive SMS or text messages

This information may include:

  • Name

  • Phone number

  • Email address

  • Company name

  • Shipment or load information

We only collect information necessary to provide transportation and communication services.


How We Use Your Information

The information we collect may be used to:

  • Respond to inquiries

  • Coordinate transportation services

  • Communicate with freight brokers and customers

  • Provide dispatch and logistics updates

  • Send service notifications

We do not sell, rent, or share personal information with third parties for marketing purposes.


SMS Communications

If you provide your phone number and consent to receive text messages from Key Freight, you may receive messages related to:

  • Dispatch updates

  • Load confirmations

  • Transportation coordination

  • Customer service communication

Message frequency may vary. Message and data rates may apply.

You can opt out of SMS communications at any time by replying: STOP to any text message.

For assistance, reply: HELP or contact us directly.


Information Sharing

Key Freight does not sell or share personal information with third parties for marketing or promotional purposes.

Information may only be shared when necessary to:

  • coordinate transportation services

  • comply with legal requirements

  • respond to lawful requests by public authorities


Data Security

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure.

While no system can guarantee complete security, we follow industry best practices to safeguard the information provided to us.


Third-Party Services

Our website may contain links to third-party services or websites. Key Freight is not responsible for the privacy practices of those external sites.


Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.


Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Key Freight

Email: keyfreightnet@gmail.com
Location: Ohio, United States